WCAG

Guidelines for the digital accessibility of learning material

01 Definition

The Web Content Accessibility Guidelines describe how to make digital content usable for people with a disability. They are organised around four principles: perceivable, operable, understandable and robust. Level AA is the common benchmark and the level European regulation refers to.

02 Why it matters

Accessible material is not only relevant for colleagues with a disability. Subtitles help everybody in a noisy working environment, sufficient contrast helps in sunlight on a tablet, and keyboard operability helps anyone wearing work gloves.

03 In practice

Hearing damage runs wider in industry than people assume: years of working at high noise levels leave their mark. A training video without subtitles shuts out part of the audience who will not raise it themselves. Colour is a second point, because a process deviation you flag only in red and green is unreadable for roughly one man in twelve.

04 Related solutions
05 Frequently asked questions
Does WCAG apply to internal training as well?
The statutory obligation aims primarily at government bodies and public services. For internal company training, the obligation flows more from equal treatment legislation and from being a decent employer than from WCAG itself.
What are the most common mistakes in e-learning?
Video without subtitles, information carried only by colour, images without a text alternative, and interactions that work only with a mouse. All four are cheap to solve during the build and expensive to repair afterwards.
Does accessible material cost more?
Taken into account up front, hardly; it is mostly a matter of choices in design and scripting. Adding it to existing material afterwards is expensive, because it usually amounts to producing it again.
06 Related terms

Want to apply WCAG in your own training programme?

We are happy to think along about the approach that fits your installation, your audience and your timeline.

M

Milan

Business development, STARK Learning