Transfer of training

The extent to which what was learned actually gets applied on the work floor

01 Definition

Transfer of training is the carry-over from what was learned in a learning situation to the real work. Positive transfer means the behaviour also appears outside the training; with negative transfer, what was learned works against the person, for instance when the rig used for practice differs from the real installation.

02 Why it matters

This is the only criterion that ultimately matters. A training with excellent ratings and high test scores that changes no behaviour has cost money and delivered nothing.

03 In practice

Three factors decide most of the transfer, and none of them sits inside the module. The first is resemblance: the closer the practice situation is to the real installation, the better it carries over. The second is the supervisor; if they never ask about it, it drains away within weeks. The third is opportunity: anybody who does not meet the situation for three months after the training has lost it. That is why a short module with follow-up works better than a thorough training without.

04 Related solutions
05 Frequently asked questions
How do you raise transfer?
Practise in a situation that resembles the real one, involve the supervisor before and after, and make sure there is an opportunity to apply it shortly after the training. Those three together weigh more heavily than the quality of the teaching material.
What is negative transfer?
When what was learned gets in the way of acting correctly. Practising on a generic control layout while the real one is arranged differently teaches people a sequence that does not hold on the work floor.
How do you measure transfer?
Through observation at the workplace, through data from the operation, or through a short re-test some months later. Asking whether somebody applies it produces a socially desirable answer and does not count as measurement.
06 Related terms

Want to apply Transfer of training in your own training programme?

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Milan

Business development, STARK Learning