Onboarding for teamwork and proficiency

Ensuring new team members join for success

Global Textware is an all-round translation agency with close ties to the technical industry, offering complete, clear translations in a variety of languages. Part of their strategy is to ensure that new talent becomes part of their team from day 1. Active Onboarding provides Global Textware with a structured approach to activate new talent and get control right from their first day.

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Global Textware has a steady inflow of new colleagues, mostly young, junior employees with limited experience. The existing onboarding program consisted of a lot of reading documentation and hands-on explanation and receiving coaching on practical matters. New colleagues considered the program boring and not interactive, whereas the experienced employees, the coaches, said it was time-consuming to onboard new colleagues. The onboarding process also differed greatly, depending on who was coaching the new colleague.

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‍Active Onboarding program‍

Global Textware was looking for a new way of onboarding. One that is consistent, interactive, can be followed with less support, and focuses on the “Why” instead of the “How”. Together with a team from Global Textware, we developed an “Active Onboarding package”. It consists of a two-week program filled with videos, micro learning, practical assignments and meetings with various colleagues.

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Working in collaboration with experienced team leaders we developed a full toolkit of learning resources. Each part covers core concepts, practical examples, case studies, illustrated examples and access to tools used in their workplace. This offers the new colleague a accessible, varied and standardized program in which new team members get to know the company and as well as the teams.

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